Commons at Sylvan Highlands Portland Apartments

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Commons at Sylvan Highlands Portland Luxury Apartment

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Reviews for Commons at Sylvan Highlands Apartments

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Posted On: 8/4/2021

maintenance-dishwasher

The man who came and installed the new dishwasher was efficient and polite. He was thoughtful about the water that spilled and quickly cleaned up. Plus, thank you for the new dishwasher. I have clean and dry dishes! And it is quieter.

By: Shanin Verified Resident

Source: Property Site

Posted On: 6/4/2021

Best Management in Town

I've rented in Portland for many years, recently with the with The Commons at Sylvan Highlands. I can't say enough about how nice it's been having a management company. Lee, Scott, and the rest of the ream have never let me down. I say this as someone who has always been let down and disappointed by my previous landlord situations. Here at the Sylvan, I haven't had any complaints. The grounds, and property, are always well kept and clean. The staff go out of their way in all matters, proactively. Which for me, I haven't experienced before. I would give more than 5 stars if possible here online. Specially Lee, the Manager and Scott, not sure on his title, and Rehab, the head of maintenance, who's unfortunately recovering from a personal injury. Everytime I've had a minor or major issue with anything, Rehad has been herr next day without question. Again, I don't like property management companys... at all!. These people are seriously different. Trust me.

By: Todd Casanova Verified Resident

Source: Property Site

Maintenance:

Posted On: 4/1/2020

Chris

Thanks for coming in and replacing the lever in my second bathroom so quickly!!

By: Rachel Trickett Verified Resident

Source: Property Site Read Property Manager's Response

Sean, We appreciate the kind words and are grateful to have you as a part of our growing community. Our maintenance team is definitely an appreciated amenity that is included in living at our community. We hope to continue exceeding your expectations while you call the Commons at Sylvan Highlands your home. Have the Best Day Commons at Sylvan Highlands Team

Posted On: 10/1/2019

Garbage Disposal Fixed Instantly

I made a bone-headed mistake and shattered glass over my kitchen sink; I tried my best to fish out the broken glass, but most of it went down into my garbage disposal, which made my whole sink clogged and unusable. Friday morning, around 10am, I filed a maintenance request, went to the gym, and by 1pm when I came back, Chris had fixed my disposal and left an informative and kind note. Every time I file a maintenance request, it gets fixed that day; often times, it gets fixed only a few hours later! I am very grateful for the prompt maintenance repairs. Thank you!

By: Sean Dart Verified Resident

Source: Property Site Read Property Manager's Response

Maintenance:

Staff:

Posted On: 9/21/2019

Fixed garbage disposal

My garbage disposal was leaking. They came in and replaced the garbage disposal in a very timely manner. Works great. The maintenance department always does a wonderful job. Thank you. I’m in 1220 apt 2330.

By: Gregory Coomes Verified Resident

Source: Property Site Read Property Manager's Response

Mr Coomes, we appreciate your kind words and are grateful to have you as a part of our growing community. Please let us know if there is anything you need in the future. Have the Best Day Commons at Sylvan Highlands Team

Posted On: 6/8/2019

Garbage Disposal repair

On a Friday at 5pm I went to the main office to let them know my kitchen sink garbage disposal and drain were clogged. I went to the gym and came back by 6:30 to find my drain totally unclogged, and a very kind note left by Tom W. He fixed my sink immediately and efficiently. I am very thankful for his timeliness and professionalism and appreciate how the main office always makes sure the residents are taken care of. Thank you!

By: Sean Dart Verified Resident

Source: Property Site

Maintenance:

Staff:

Posted On: 4/12/2019

Maintenance

Tom W. Did a great job replacing my bad light bulbs. Very professional. Thank you.

By: Gregory Coomes Verified Resident

Source: Property Site Read Property Manager's Response

Thank you Mr. Coomes for the nice words. We appreciate your residency and will continue to be here for any needs that you may have. Commons at Sylvan Highlands Team

Maintenance:

Posted On: 1/4/2018

maintenance

maintenance person very helpful & friendly

By: Madhu Mehta Verified Resident

Source: Property Site

Thank you Mr. Coomes for the nice words. We appreciate your residency and will continue to be here for any needs that you may have. Commons at Sylvan Highlands Team

Posted On: 10/16/2016

1 year in and Sylvan Highlands is my favor rental experience

The staff here are incredible. They are very warm, friendly, and professional, and make the mood a delight. They really help this place feel like a community. Geoff at the main office is one of the most friendly and well qualified people (not just managers) I have ever met and I always look forward to speaking with him when I get the chance. I can tell that he truly cares about the well being of the residents. The amenities are fine (Pool, Hot Tub, Gym, Sauna, Meeting Room, etc.) though the gym is a bit lack luster if not having the essentials. The pool has recently been re-finished and surrounded with new lounge chairs that really make the pool area a great meeting place during the warm days. The Parking is a different story, however. There is enough parking for everyone but only just. During the day if you come home for lunch you'll be fine or anytime before about 4:30pm really, but anytime after that it's god-eat-dog. The parking lot is very long so once spaces start filling there is no guarantee that you'll be close to your building. Anytime after about 8pm or 9pm you can kiss that first, second, or thirtieth favorite spot goodbye. With my apartment in the first building and guest parking at the farthest end of the property, guests of mine often look blankly at me when I tell them where they have to park. Thankfully the complex offers underground and individual garage parking for an extra monthly charge for residents, again though, it's slim pickings and hard to get one of those. If you don't mind walking in the weather to and from your car on occasion, this place is a gem. Interiors are above average (sound insulation is scary quiet too), staff is wonderful and caring, and the amenities are great. It's also worth noting that while we are so close to Highway 26, the sound from the highway never creeps into the property (and I'm one of the closest residents to it). Over all, I'm really glad I have the place I do and would highly recommend it.

By: Anonymous Verified Resident

Source: Property Site Read Property Manager's Response

We always appreciate a review that highlights not only the qualities of the community but the areas needing improvement. Our staff understands the grind residents go through at apartment community settings. Not only do we listen to the residents, we try to find a better solution for their issues. Telling people we work where you live means we must utilize the staff power that we have each day to keep Commons at Sylvan Highlands operating the way residents expect it to be 24 hours a day. We are here for people to drop into the office for a tour of the community, to ask us a question, resident service requests or simply to pick up a package 7 days a week. Here is to making your 2nd year at the community better than the first! Thank you, Geoffrey Colton - Property Manager

Posted On: 10/16/2016

Warm, Welcoming, and Lovely

The staff here at Sylvan have been nothing but kind, welcoming, and helpful to me since my arrival here a few months ago. They are always friendly, receptive, willing to chat, and they have each gone out of their way to help me on multiple occasions. The apartment itself is quiet, spacious, well maintained, and comfortable. Any issues we've had with maintenance, such as dead light fixtures, window troubles, or other concerns have been addressed swiftly and thoroughly. The other residents I've met so far have also been friendly and warm. While it can be difficult to find parking in the lots, especially in the evenings, having a spot in the parking structure has been incredibly convenient, and most importantly, dry! The pool, hot tub, and sauna are all quite nice, however, the gym does feel a little claustrophobic, with very bright florescent lights, lower ceilings, and a slight funny smell. Other than that, its been a wonderful experience living here at Sylvan Highlands!

By: Carolyn Minott Verified Resident

Source: Property Site Read Property Manager's Response

Caorlyn, we are so glad your are enjoying the community. We will definitely do a bit of brainstorming to make the fitness room a bit more inviting. One example how we've responded to the residents was the transformation of the pool area of the Summer. We added high quality furniture and fresh coat of paint that gives the pool that "walk right in" feeling. Our goal is to continue improving the quality of living for the resident. Don't ever hesitate to provide us with any ideas. Thank you for making Commons at Sylvan Highlands the community that it is. Much respect, Geoffrey Colton - Property Manager

Posted On: 8/8/2016

If you don't already live here, you're missing out.

I've lived here for almost a year, and I feel incredibly lucky to have found this Portland jem. The place is better than a high class hotel (except the room service part, but there are restaurants right around the corner who can deliver!). The maintenance people are ridiculously friendly. The hot tub is always clean. The other residents are respectful and have cute pets. However my favorite part about living here is the staff. Even stepping for in the office as a first time visitor, one thing's for sure: you'll always be taken care of. They write sincere monthly news letters, facilitate community bonding activities, and ingraciate you with bad puns every so often. It's perfect. And you'll always get a wave from the manager, Geoffe, who also never fails to remember your name and ask how you're doing. If you're looking for the best apartment experience you can possibly find, congratulations. You've done it.

By: Emily Anderson Verified Resident

Source: Property Site Read Property Manager's Response

Thanks for the awesome words Emily! You guys rock! Never stop letting us know how we can improve your home and surroundings. It's so nice to hear feedback from the residents. Stay awesome. - Geoffrey Colton Property Manager

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Testimonials

Recently moved to the Portland, Oregon area with a friend. We probably looked at around 20+ different places but were totally blown away with the quality and price-point we found at the commons at sylvan highlands. Amazing service from Tatiana and Anna during the whole process. Both were friendly and helpful. Right on top of it whenever we had questions. Highly recommend the property for anyone looking for an apartment with easy access to both Beaverton and Portland.
James J., Google

Living here has just been a dream for my family. The rooms in each of the apartments are neat and well organized. When I asked for maintenance and small fixes, the answer was quick and efficent. The parking situation was ideal, as we usually parked near the staircase and walked up to our apartment. There is always space near the floors, although that might be because we are at the very end of the apartments. In all, it was brillient to stay here. With the nice managers, good parking, and mainte
Sera L., Google

Moving from out of state, I've heard of so many nightmare stories of properties not being what they seemed. This is one of those times where the property accurately reflected what they say they are and more. From the time we toured the property to the last few months living here, I can honestly say that the manager and team here care about their residents. They take the time to invest in their residents, from throwing events to bring residents together, to creating an inviting environment in
Manuel C., Google

I've been living here coming up on two years. The property management and staff is top of the line. They exceed all expectations. I would and have referred friends and family to live here. Plus they have a pool, hot tub, gym and a suana. Great place to live.
Nick H., Google

have owned a dozen houses in 4 countries and recently decided to sell 2 houses in Portland. Moved in April 2016 a little apprehensive as I haven't rented for 34 years; always an owner or landlord. Experience couldn't be better: - management team are professional, courteous, helpful, & remember me - maintenace are so fast they sometimes get to my door before me after request made at office - buildings are quiet. Sometimes wonder if anyone else lives down hallway - great location: drop down Burns
James W., Google

The management is great and helps with any service needed. Lots of floor plan options, huge pool and hot tub, and even secured building entries! The Commons supply great living options for whatever you need.
Aaron B., Facebook

I recently moved into The Commons at Sylvan Highlands, Portland, because of the professionalism, a friendly staff and a really great property manager, Geoffrey. There are many reasons to move to this property but the main reason is that the staff is top notch, cares and they are very accommodating! They even do community service! I felt "at home" even if it were for a short while, my son and I was greeted with such sincerity and Geoffrey (calm) took the time to explain the "community" just re
D.A., Yelp

I've been living here since July of 2012 and really couldn't ask for more. The floor plans are spacious, the location is perfect (less than 10 minutes from downtown Portland), and the staff is attentive, fun, and personable. It's rare to find an apartment that feels like you're in the middle of nature while being so close to bars and restaurants of northwest and downtown. Don't plan on moving any time soon!
Apartments.com

Awesome, secluded location just 10 minutes from downtown Portland. Apartments and grounds are clean and well maintained. Staff is extremely helpful and very nice. Quiet environment makes the apartment living experience here great. Recommended for first timers or privacy seekers. Best complex you've never heard of.
Apartments.com