Reviews For Commons at Sylvan Highlands Apartments
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Maintainance
Patrick is great. He comes prepared, is always professional and personable. He does a good job and 2 out of 3 times, when ... he fixes something, it's better than it was before it broke. Read More about MaintainanceBy: Diane Dreizen Verified Resident
Source: Property SiteJustin!
The maintenance request regarding our dishwasher was addressed by Justin promptly and he left no trace! What more can you ... ask. Thank you Justin! Read More about Justin!By: Heidi Moe Verified Resident
paint kitchen wall
Patrick does really good quality work and goes the extra mile. He painted more than I even asked for which looks really good. ... He also cleans up after himself. He is very personable and happy to answer any questions I have. His experience shows. Thank you Patrick and maintainance team. Read More about paint kitchen wallBy: Diane Dreizen Verified Resident
Excellent Maintenance
I was very impressed today when I put in a request to have the battery changed in my fire alarm and they showed up within ... half an hour. It had been chirping away and waking me up, so I was really glad to see the two guys who showed up, Eli and patrick. They did a fast and great job, cleaned everything up when they were done, and we're very pleasant to work with. Thank you so much! Read More about Excellent MaintenanceBy: Janet Bloom Verified Resident
Source: Property Site:)
Excited to live hereBy: Polina Barber Verified Resident
Source: Property SiteGreat Maintenance Visit
Justin completed 3 maintenance requests in one visit and left my apartment totally clean when he left- I wouldn't have known ... he was there if he hadn't left a note. Great job - I'd give this 5 stars! Read More about Great Maintenance VisitBy: Anonymous Verified Resident
Source: Property SiteSpacious Townhome!
I have lived here for almost a year and love my home! It’s so spacious, has vinyl flooring and the staff (office and maintenance) ... are amazing! Read More about Spacious Townhome!By: Jocelyn Hernandez Verified Resident
Source: Property SiteMicrowave stops working
Thank you for a prompt response and a very quick replacement of a new microwave.By: AnhTai Nguyen Verified Resident
Source: Property SiteBest maintenance staff
I moved into Sylvan Highland almost a year ago. It is beautiful living here. The best part is the maintenance staff. They ... arrive and fix any issues in my apartment, within a couple of hours, after I submit my request. I love the sauna, hot tub, swimming pool and open spaces to go hiking too. Read More about Best maintenance staffBy: Anonymous Verified Resident
Source: Property SiteGreat place
A great place to live, my brother and I had a 2 master room apartment. It’s a relatively quiet place, nice staff, and good ... amenities. Lived there for 3 years and had no issues. The only thing I would change is how close the garbage area is. All in all, better than a lot of places I’ve lived. Read More about Great placeBy: Josh Verified Resident
Source: Property SiteBeautiful View and Great Staff!
The view from our apartment is beautiful and the staff at the front desk are super helpful and friendly. They made moving ... in very pleasant and easy! Read More about Beautiful View and Great Staff!By: Isaiah Verified Resident
Thank you Tyler
Tyler in the leasing office was awesome! Very personable, easy to talk to, and he was so very helpful with everything and ... definitely made us want to make these apartments our next home! Definitely a great experience here and 10/10 recommend reaching out to Tyler for any help! Read More about Thank you TylerBy: Keeana Popejoy-Kanamu Verified Resident
Source: Property SitePromp Support
Folks at The Commons at Sylvan Highlands! You responded to my non-emergency repair request as if it was much to my surprise ... and satisfaction. Thank you, Tyler and Rehad. Read More about Promp SupportBy: william white Verified Resident
Source: Property Sitemaintenance-dishwasher
The man who came and installed the new dishwasher was efficient and polite. He was thoughtful about the water that spilled ... and quickly cleaned up. Plus, thank you for the new dishwasher. I have clean and dry dishes! And it is quieter. Read More about maintenance-dishwasherBy: Shanin Verified Resident
Source: Property SiteBest Management in Town
I've rented in Portland for many years, recently with the with The Commons at Sylvan Highlands. I can't say enough about ... how nice it's been having a management company. Lee, Scott, and the rest of the ream have never let me down. I say this as someone who has always been let down and disappointed by my previous landlord situations. Here at the Sylvan, I haven't had any complaints. The grounds, and property, are always well kept and clean. The staff go out of their way in all matters, proactively. Which for me, I haven't experienced before. I would give more than 5 stars if possible here online. Specially Lee, the Manager and Scott, not sure on his title, and Rehab, the head of maintenance, who's unfortunately recovering from a personal injury. Everytime I've had a minor or major issue with anything, Rehad has been herr next day without question. Again, I don't like property management companys... at all!. These people are seriously different. Trust me. Read More about Best Management in TownBy: Todd Casanova Verified Resident
Source: Property SiteChris
Thanks for coming in and replacing the lever in my second bathroom so quickly!!By: Rachel Trickett Verified Resident
Garbage Disposal Fixed Instantly
I made a bone-headed mistake and shattered glass over my kitchen sink; I tried my best to fish out the broken glass, but ... most of it went down into my garbage disposal, which made my whole sink clogged and unusable. Friday morning, around 10am, I filed a maintenance request, went to the gym, and by 1pm when I came back, Chris had fixed my disposal and left an informative and kind note. Every time I file a maintenance request, it gets fixed that day; often times, it gets fixed only a few hours later! I am very grateful for the prompt maintenance repairs. Thank you! Read More about Garbage Disposal Fixed InstantlyBy: Sean Dart Verified Resident
Fixed garbage disposal
My garbage disposal was leaking. They came in and replaced the garbage disposal in a very timely manner. Works great. The ... maintenance department always does a wonderful job. Thank you. I’m in 1220 apt 2330. Read More about Fixed garbage disposalBy: Gregory Coomes Verified Resident
Garbage Disposal repair
On a Friday at 5pm I went to the main office to let them know my kitchen sink garbage disposal and drain were clogged. I ... went to the gym and came back by 6:30 to find my drain totally unclogged, and a very kind note left by Tom W. He fixed my sink immediately and efficiently. I am very thankful for his timeliness and professionalism and appreciate how the main office always makes sure the residents are taken care of. Thank you! Read More about Garbage Disposal repairBy: Sean Dart Verified Resident
Source: Property SiteMaintenance
Tom W. Did a great job replacing my bad light bulbs. Very professional. Thank you.By: Gregory Coomes Verified Resident
maintenance
maintenance person very helpful & friendlyBy: Madhu Mehta Verified Resident
Source: Property Site1 year in and Sylvan Highlands is my favor rental experience
The staff here are incredible. They are very warm, friendly, and professional, and make the mood a delight. They really help ... this place feel like a community. Geoff at the main office is one of the most friendly and well qualified people (not just managers) I have ever met and I always look forward to speaking with him when I get the chance. I can tell that he truly cares about the well being of the residents. The amenities are fine (Pool, Hot Tub, Gym, Sauna, Meeting Room, etc.) though the gym is a bit lack luster if not having the essentials. The pool has recently been re-finished and surrounded with new lounge chairs that really make the pool area a great meeting place during the warm days. The Parking is a different story, however. There is enough parking for everyone but only just. During the day if you come home for lunch you'll be fine or anytime before about 4:30pm really, but anytime after that it's god-eat-dog. The parking lot is very long so once spaces start filling there is no guarantee that you'll be close to your building. Anytime after about 8pm or 9pm you can kiss that first, second, or thirtieth favorite spot goodbye. With my apartment in the first building and guest parking at the farthest end of the property, guests of mine often look blankly at me when I tell them where they have to park. Thankfully the complex offers underground and individual garage parking for an extra monthly charge for residents, again though, it's slim pickings and hard to get one of those. If you don't mind walking in the weather to and from your car on occasion, this place is a gem. Interiors are above average (sound insulation is scary quiet too), staff is wonderful and caring, and the amenities are great. It's also worth noting that while we are so close to Highway 26, the sound from the highway never creeps into the property (and I'm one of the closest residents to it). Over all, I'm really glad I have the place I do and would highly recommend it. Read More about 1 year in and Sylvan Highlands is my favor rental experienceBy: Anonymous Verified Resident
Warm, Welcoming, and Lovely
The staff here at Sylvan have been nothing but kind, welcoming, and helpful to me since my arrival here a few months ago. ... They are always friendly, receptive, willing to chat, and they have each gone out of their way to help me on multiple occasions. The apartment itself is quiet, spacious, well maintained, and comfortable. Any issues we've had with maintenance, such as dead light fixtures, window troubles, or other concerns have been addressed swiftly and thoroughly. The other residents I've met so far have also been friendly and warm. While it can be difficult to find parking in the lots, especially in the evenings, having a spot in the parking structure has been incredibly convenient, and most importantly, dry! The pool, hot tub, and sauna are all quite nice, however, the gym does feel a little claustrophobic, with very bright florescent lights, lower ceilings, and a slight funny smell. Other than that, its been a wonderful experience living here at Sylvan Highlands! Read More about Warm, Welcoming, and LovelyBy: Carolyn Minott Verified Resident
If you don't already live here, you're missing out.
I've lived here for almost a year, and I feel incredibly lucky to have found this Portland jem. The place is better than ... a high class hotel (except the room service part, but there are restaurants right around the corner who can deliver!). The maintenance people are ridiculously friendly. The hot tub is always clean. The other residents are respectful and have cute pets. However my favorite part about living here is the staff. Even stepping for in the office as a first time visitor, one thing's for sure: you'll always be taken care of. They write sincere monthly news letters, facilitate community bonding activities, and ingraciate you with bad puns every so often. It's perfect. And you'll always get a wave from the manager, Geoffe, who also never fails to remember your name and ask how you're doing. If you're looking for the best apartment experience you can possibly find, congratulations. You've done it. Read More about If you don't already live here, you're missing out.By: Emily Anderson Verified Resident
Overall Rating
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Testimonials
Recently moved to the Portland, Oregon area with a friend. We probably looked at around 20+ different places but were totally blown away with the quality and price-point we found at the commons at sylvan highlands. Amazing service from Tatiana and Anna during the whole process. Both were friendly and helpful. Right on top of it whenever we had questions. Highly recommend the property for anyone looking for an apartment with easy access to both Beaverton and Portland.
- James J., Google
Living here has just been a dream for my family. The rooms in each of the apartments are neat and well organized. When I asked for maintenance and small fixes, the answer was quick and efficent. The parking situation was ideal, as we usually parked near the staircase and walked up to our apartment. There is always space near the floors, although that might be because we are at the very end of the apartments. In all, it was brillient to stay here. With the nice managers, good parking, and mainte
- Sera L., Google
Moving from out of state, I've heard of so many nightmare stories of properties not being what they seemed. This is one of those times where the property accurately reflected what they say they are and more. From the time we toured the property to the last few months living here, I can honestly say that the manager and team here care about their residents. They take the time to invest in their residents, from throwing events to bring residents together, to creating an inviting environment in
- Manuel C., Google
I've been living here coming up on two years. The property management and staff is top of the line. They exceed all expectations. I would and have referred friends and family to live here. Plus they have a pool, hot tub, gym and a suana. Great place to live.
- Nick H., Google
have owned a dozen houses in 4 countries and recently decided to sell 2 houses in Portland. Moved in April 2016 a little apprehensive as I haven't rented for 34 years; always an owner or landlord. Experience couldn't be better: - management team are professional, courteous, helpful, & remember me - maintenace are so fast they sometimes get to my door before me after request made at office - buildings are quiet. Sometimes wonder if anyone else lives down hallway - great location: drop down Burns
- James W., Google
The management is great and helps with any service needed. Lots of floor plan options, huge pool and hot tub, and even secured building entries! The Commons supply great living options for whatever you need.
- Aaron B., Facebook
I recently moved into The Commons at Sylvan Highlands, Portland, because of the professionalism, a friendly staff and a really great property manager, Geoffrey. There are many reasons to move to this property but the main reason is that the staff is top notch, cares and they are very accommodating! They even do community service! I felt "at home" even if it were for a short while, my son and I was greeted with such sincerity and Geoffrey (calm) took the time to explain the "community" just re
- D.A., Yelp
I've been living here since July of 2012 and really couldn't ask for more. The floor plans are spacious, the location is perfect (less than 10 minutes from downtown Portland), and the staff is attentive, fun, and personable. It's rare to find an apartment that feels like you're in the middle of nature while being so close to bars and restaurants of northwest and downtown. Don't plan on moving any time soon!
- Apartments.com
Awesome, secluded location just 10 minutes from downtown Portland. Apartments and grounds are clean and well maintained. Staff is extremely helpful and very nice. Quiet environment makes the apartment living experience here great. Recommended for first timers or privacy seekers. Best complex you've never heard of.
- Apartments.com